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Financial Aid & Scholarships

Title IV / Federal Student Aid - Loan Code of Conduct

Revised 6.16.18

The Higher Education Opportunity Act requires that all educational institutions participating in Title IV programs develop and comply with a code of conduct that prohibits conflicts of interest between financial aid personnel and educational loan lenders.

In order to be in compliance with this requirement, ֱ has adopted the following code of conduct:

  1. Neither ֱ as an institution, nor any individual officer, employee, or agent of ֱ will enter into any revenue sharing arrangements with any lender.
  2. No officer, employee, or agent of ֱ will be allowed to solicit or accept gifts from a lender, guaranty agency, or loan servicer. For purposes of this prohibition, the term “gift” refers to any gratuity, favor, discount, entertainment, hospitality, loan, or other item having a monetary value of more than a nominal amount.
  3. No officer, employee, or agent of ֱ will accept compensation for any type of consulting arrangement or other contract to provide services to a lender or on behalf of a lender, relating to educational loans. This “compensation” includes any fee, payment, or other financial benefit (including the opportunity to purchase stock).
  4. ֱ will not request or accept any assistance with call center staffing or financial aid office staffing from any lender.
  5. ֱ will not assign through award packaging, or other means, any first-time borrower’s loan to a particular lender. ֱ will also not refuse to certify or delay certification of any loan based on the borrower’s selection of a particular lender or guaranty agency.
  6. ֱ will not request or accept any offer of funds to be used for private education loans from any lender in exchange for providing the lender with a specified number/volume of Title IV loans or a preferred lender arrangement for Title IV loans.
  7. No officer, employee, or agent of ֱ will derive any material benefit from serving on an advisory board, commission, or group established by a lender, guarantor, or group of lenders or guarantors. However, such individuals may be reimbursed for reasonable expenses incurred in serving on such an advisory board, commission, or group.

This code of conduct applies to all officers, employees, and agents of ֱ who have responsibilities with respect to student educational loans.


DATA
SECURITY

In order to protect students’ (& families’) Personally Identifiable Information (PII), the College adheres to stringent data safeguard protocols. Therefore, only submit student (& family) personal information to the Financial Aid Office using data security methods which preserve the privacy of your personal information. Secure methods include:

  • Faxing documents to the Financial Aid Office using our secure fax number
  • Mailing documents to the Financial Aid Office
  • Delivering documents to the Financial Aid Office
  • Sending documents to the Financial Aid Office using the “Secure File Upload” feature, located in the “Online Forms” section of the

DO NOT EMAIL ANY PERSONAL INFORMATION TO THE FINANCIAL AID OFFICE WITHOUT USING AES 256-BIT ENCRYPTION SOFTWARE.


Contact

Financial Aid & Scholarships Office | Fagerberg Annex, FABA116 | FinancialAid@nwc.edu | 307-754-6158 | 307-754-6154 (Fax) | 307-754-6225 (TTY)